That said, I think that calling me "uptight" is neither helpful nor accurate. IĪntss- First, I have to say that I respect your knowledge and have benefitted from your advice. It would take something REALLY hefty to slow this baby down. My panels are going to be very, very light. OK, I know the weight of a panel will make a difference, but can anyone tell me if it is "normal" for a Bosch Integra w/o a panel to violently slam shut? I don't expect it to stay open on its own, but this just doesn't seem right. Prior to buying this DW, I messed with a Bosch panel-less panel-ready in the store which DID NOT do this. Huh? I am about to spend 20K with this company! If I say there is something wrong, I expect them to come out! What the heck? He even argued with me that I had never opened one before! Huh? That said, he doesn't have experience with other panel-ready Bosch's. The manager agreed that it didn't sound right, but the installer guy just called and said he wasn't coming out to fix it because he thinks it is supposed to be this way and can't be adjusted. I just can't imagine that this is normal. I might expect that when fully opened, but when opened LESS than 45 degrees, it snaps shut like with TIGHT elastic. Within a few moments, I realized that the hinges were so tight that I had to put a large, Le Creuset cast iron 12" skillet and a Pyrex dish on the bottom rack JUST to hold it open. I thought it might have a rubber band in it that needed to be removed or something. In the moment, this made sense so I returned to the house. I ran into the driveway and w/o coming in to look, the guy just said that it was that way because it didn't have a panel to weigh it down. Like, it snaps shut so fast that it would hurt your hand if it was in the way. As the guy was pulling out of the driveway, I was fiddling with the new DW and noticed that it closed very, very, very hard. Yesterday, they brought the new dishwasher and hauled off the old one. We are in the design phase of doing a new kitchen anyway, so instead of repairing it, we thought it made more sense to go ahead and buy/install its replacement (a Bosch Integra panel ready) and just use it w/o panels for a couple of months. My old Bosch dishwasher was leaking and having troubles. Just got in a full blown arguement with the dishwasher installer.
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